Tarrytown: 914-333-0420
Rye: 914-967-0800

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Repairs1-DSC09711-300x225Our professional and experienced staff is proud to cater to the needs of our customers. Whether you are looking for a replacement part for your instrument or if you just want to customize your guitar or bass with new pickups, tuners, Rock Island Sound has what you are looking for.

We have an enormous selection of replacement parts and accessories. Rock Island Sound Repair Shop performs set-ups, neck resets, fret jobs, crack repair, grind/polish, binding and custom work.


Amplifier Repair Rates:

Shop Rate: $70.00 per hour 
Time is billed at 1/4 hour increments after the initial minimum bench fee.
Minimum Bench Fee: $35.00 – *non-refundable*
Inspection, trouble shoot and estimate repair. If repair is approved this applies towards the final repair cost, it is not an additional charge.
Estimates: Minor repairs of 1/2 hour or less are done without estimates. If the cost of the repair is estimated to be more than one hour plus parts, we get the customer’s approval prior to beginning the work. Deposits are not required unless special parts need to be ordered, or if repair costs will exceed value of unit.
Turnaround Time: Most repairs average approximately 5-10 business days upon receipt of product. Availability of certain manufacturers parts can greatly affect times, we’ll let you know if this may be an issue.
Rush Fee: $50.00 Rush service is dependent on parts availability.
Warranty: We offer a 30-day warranty on all parts and 45-day on labor labor. Warranty covers only the original customer complaint and work performed. Unrelated problems to the original customer complaint will not be covered.* Please note that most repairs typically require 1 to 2 hours labor. Only actual repair bench time is charged. All jobs are burned in and tested before final play testing, which is not counted as billable time.

Guitar Repair Rates:

  • Bridge Re-glue
  • Cut Nuts
  • Cut Saddle
  • File Fret Ends
  • $140
  • $40 + Setup Fee
  • $40 + Setup Fee (+$20 for compensated saddle)
  • $25

Fret Jobs (all include Setup):

  • Basic
  • Bound Board
  • Maple  Board
  • Fretless
  • Grind and Polish
  • Jack Installation
  • $340
  • $370
  • $420
  • $270
  • $140 (includes Setup)
  • $25

Pickup Installs:

  • Direct
  • Undersaddle
  • Soundhole
  • Coil Tapping
  • Selector
  • Top Cracks
  • Cleats
  • Brace Repair
  • Tuner Installation
  • $35/each; + $30 if routing is required
  • $50 + Setup Fee $50 (+$20 or more for floating, jazz-style)
  • $30/each
  • $30/each
  • $90 or more depending on severity
  • $40/each
  • $40/each
  • $25–$65
  • Restring Fee
  • $25 + cost of strings (+$10 for classical/12-string/Floyd Rose)
  • Setup Fee
  • $65 for standard (+$10 for classical/12-string/Floyd Rose)
  • Cost of Parts
  • NOT INCLUDED in labor fees
  • Custom Work
  • Quote only